G3DescriptionReferencesExtent of ReportingComments
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. (core) Article: Our Products Risk Assessment - Fossil fuels
GHG + energy efficiency - All fuels
GHG + energy efficiency - Biodiesel
GHG + energy efficiency - Bioetanol
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. (core) Article: Our Products Safety - All products
Handling - All products
Technical specifications - All fuels
Text about our work at service stations in other parts of the report.
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. (addtional) Article: Stakeholder dialogue and engagement
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.(core) Article: Our Products We are following Norwegian and local law and we allways obtain internal juridical approval before we enter into a sponsorship or before we start running a advertising campaign.
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. (core) Key sustainability performance data: HSE accounting and articles: Fines, sanctions and accidents 8 fines due to to late delivery of reports, high levels of discharges or breach to law about handling with food in E&R when 7 of 11 BU has answered.