| G3 | Description | References | Extent of Reporting | Comments |
| PR1 |
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. (core) |
Article: Our Products |
|
Risk Assessment - Fossil fuels GHG + energy efficiency - All fuels GHG + energy efficiency - Biodiesel GHG + energy efficiency - Bioetanol |
| PR3 |
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. (core) |
Article: Our Products |
|
Safety - All products Handling - All products Technical specifications - All fuels Text about our work at service stations in other parts of the report. |
| PR5 |
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. (addtional) |
Article: Stakeholder dialogue and engagement |
|
|
| PR6 |
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.(core) |
Article: Our Products |
|
We are following Norwegian and local law and we allways obtain internal juridical approval before we enter into a sponsorship or before we start running a advertising campaign. |
| PR9 |
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. (core) |
Key sustainability performance data: HSE accounting and articles: Fines, sanctions and accidents |
|
8 fines due to to late delivery of reports, high levels of discharges or breach to law about handling with food in E&R when 7 of 11 BU has answered.
|