Statoil's Sustainability Report 2009 is prepared in accordance with GRI guidelines. This report qualifies to level A+ (third party application level check and externally assured).

Company profile
Disclosures on management approach
Economy
Environment
Social/Society
Social/Human rights
Social/Labour practices
Social/Product responsibility

 

Company profile

G3	Description	References	Extent	Comments
1.1	Statement from the most senior decision-maker about the relevance of sustainability to the organisation and its strategy.	CEO letter	Full
1.2	Desciption of key impacts, risks and opportunities: The reporting organisation should provide two concise narrative sections on key impacts, risks and opportunities.	CEO letter and disclosure on management approach for Health, Safety, the environment, human resources and CSR	Full
2	Organisational profile
2.1	Name of organisation	Name on website and on paper edition front cover	Full
2.2	Primary brands, products, and/or services	Business overview	Full
2.3	Operational structure of the organisation, including main division, operating companies, subsidiaries, and joint ventures.	Business overview	Full
2.4	Location of organisation's headquarters	Our business	Full
2.5	Number of countries where the organisation operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.	Our business, overview by map in paper edition	Full
2.6	Nature of ownership and legal form	Our business	Full
2.7	Markets served (including geographic breakdown, sectors served, and types for customers/beneficiaries)	Business overview	Full
2.8	Scale of the reporting organisation.	Business overview	Full
2.9	Significant changes during the reporting period regarding size, structure or ownership.	Not relevant	Not relevant	Statoil ASA is again the name after a tyransition period with StatoilHydro following the merger between Statoil and Hydro's oil and gas division.
2.10	Awards received in the reporting period	SAM gold class, Corporate Knights, Shtokman price for best IR Team	Full
3	Report parameters
	Report profile
3.1	Reporting period (e.g. fiscal/calendar year) for information provided.	About the report	Full
3.2	Date of most recent previous report	About the report	Full
3.3	Reporting cycle (annual, biennial, etc)	About the report	Full
3.4	Contact point for questions regarding the report or it contents.	About the report	Full
	Report scope and boundary
3.5	Process for defining report content	Defining the content of our reporting	Full
3.6	Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance.	Defining the content of our reporting	Full
3.7	State any specific limitations on the scope or boundary of the report.	Defining the content of our reporting	Full
3.8	Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.		Full	Basis for reporting on joint ventures, subsidiaries, leased facilities etc have not been altered
3.9	Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report.	Key sustinability performance, HSE accounting, social performance, article: Overview over activities by country	Full
3.10	Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods).		Full	There have not been any restatements compared to previous reports
3.11	Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.		Full	There are no significant changes in scope, boundary or measurement methods.
	GRI content index
3.12	Table identifying the location of the Standard Disclosures in the report.	GRI index from front page on web	Full
3.13	Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s).	Assurance report from EY	Full
4	Governance, Commitments, Engagements
4.1	Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.	Corporate governance: General meeting of shareholders, Nomination committee, Corporate assembly, Board of directors	Full
4.2	Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization’s management and the reasons for this arrangement).	Board of directors	Full
4.3	For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members.	Board of directors	Full
4.4	Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.	General meeting of shareholders	Full
4.5	Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance).	Compensation to the governing bodies and note 3 in Statutory accounts + statement on corporate governance (Statutory report)	Full	Statement on corporate governance plus parent company financials with remuneration tables and policies will be included in statutory report
4.6	Processes in place for the highest governance body to ensure conflicts of interest are avoided.	Ethics code of conduct	Full
4.7	Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics.	Rules of procedures for the board of directors	Full
4.8	Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.	Statoil Book, Ethics code of conduct, Disclosures on management approach for HSE, Human resources, CSR.	Full
4.9	Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.	Rules of procedures for the board of directors	Full
4.10	Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance.	Rules of procedures for the board of directors	Full
	Commitments to external initiatives
4.11	Explanation of whether and how the precautionary approach or principle is addressed by the organization.	Managing our impacts	Full
4.12	Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.	Articles: Working in collaboration; Human rights, Integrity and transparency	Full
4.13	Memberships in associations (such as industry associations) and/or national/international advocacy organizations.	Working in collaboration	Full
4.14	List of stakeholder groups engaged by the organization.	Working in collaboration, Stakeholder engagement	Full
4.15	Basis for identification and selection of stakeholders with whom to engage.	Working in collaboration, Stakeholder engagement	Full
4.16	Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.	Working in collaboration, Stakeholder engagement	Full
4.17	Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.	Working in collaboration, Stakeholder engagement, defining the content of our reporting	Full

Disclosures on management approach

Environment	Social	Product responsibility	Economic	Labor practices
Safety; Environment; Climate	Society (overview); Human rights (overview); Integrating respect for human rights in our operations; CEO Letter; Corporate Governance; Managing our impacts; Ethics and transparency;	Product responsibility	CEO letter; Financial analysis and review	People

Economy

G3	Description	References	Extent	Comments
EC1	Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.	Articles/tables: Positive impacts section (4.4) containing tables with overview of activities by country; taxes, bonuses and royalties; distributions to capital providers; employees and recruiting; procurement; investments and r&d. Additional information in Performance and reward section (5.6.1.4).	Full	No significant changes from previous year
EC2	Financial implications and other risks and opportunities for the organization’s activities due to climate change.	CEO letter, Climate, Sustainable performance	Full	Added risk factor
EC3	Coverage of the organization’s defined benefit plan obligations.	Note 23 to group financial statements	Full	Numbering of notes subject to change
EC4	Significant financial assistance received from government.	Shareholder information	Full	Statoil benefits in its credit rating from Norwegian government majority shareholding, no other financial assistance
EC5	Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation.	Article: Employee and Industrial Relations	N/A	We do not have reports for all entry levels in the Statoil Group. In general, the oil and gas-sector is a high-salary sector in most countries of operation. For our main operations, taking place in Skandinavia and Poland, the salary levels are subject to union negotiations. Statoil has since 1998 also had a collaboration agreement with the International Federation of Chemical, Energy, Mine and General Workers' Unions (ICEM), covering all Statoil employees in all our countries of operation, which commits us to pay fair wages and benefits according to good industry standards in the country concerned. The agreement moreover further commits us to all fundamental labour rights, as well as relevant health, safety and environmental standards.
EC6	Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.	Local content; Overview of activities by country; Social performance data	Full
EC7	Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operations	Article 5.7.3.2 on Local content; Overview of activities by country (4.4.1); Equal opportunities (5.6.1.7); Social performance data	Partial	We are working on developing systems to better track and report on this indicator.
EC8	Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.	Managing our impacts; Local development (incl. Subarticles on Local content; Social investment); Overview of activities by country	N/A	Statoil undertakes social responsibility by contributing to sustainable development based on our core activites. While we believe that our activities are of public benefit, we do not generally undertake investments that are primarily for charity purposes
EC9	Understanding and describing significant indirect economic impacts, including the extent of impacts.	Managing our impacts; Local development (incl. Subarticles on Local content; Social investment); Overview of activities by country	Full

Environment

G3	Description	References	Extent	Comments
EN1	Materials used by weight or volume.	Environmental data	Full	Statoil's currently operated business is taking place in Norway, hence data for international activities regarding this indicator is neglectible.
EN2	Percentage of materials used that are recycled input materials		Not reported	Not relevant for current main stream business, as our main product is oil and gas.
EN3	Direct energy consumption by primary energy source.	Environmental data; HSE accounting	Full	There is no split between direct and indirect energy consumption in presented data, although background data distinguishes between indirect and direct energy consumption.
EN4	Indirect energy consumption by primary energy source.	Key sustainability performance data; Environmental data	Full	Imported energy: 4 275 224 MWh (electricity and other)
EN5	Energy saved due to conservation and efficiency improvements.		Not reported
EN6	Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiatives.	Reference to "Biofuels – sustainable sourcing and retail sales reducing CO2 emissions"	Full
EN7	Initiatives to reduce indirect energy consumption and reductions achieved.		Not reported
EN8	Total water withdrawal by source.	Environmental data	Partial
EN9	Water sources significantly affected by withdrawal of water.		Full	No water sources significantly affected by current operations
EN10	Percentage and total volume of water recycled and reused.		Not reported	Our main current business is located offshore or in areas where water scarcity is of less relevance. Scarcity of some relevance in Canada (not yet producing) and Algeria (partner operated). Produced water from offshore activities is treated or injected.
EN11	Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.	Biodiversity	Full
EN12	Description of significant impacts of activities, products and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.	Biodiversity	Full
EN13	Habitats protected or restored.	Biodiversity	Full
EN14	Strategies, current actions and future plans for managing impacts on biodiversity.	Biodiversity	Full
EN15	Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.		Full	No indications of IUCN Red List species and national conservation list species put at extinction risk due to Statoils operations. We have internal requirements to carry out impact assessments for our operations whether or not that is required by national regulations. Potential impacts on Red List species are considered, and if adverse impacts on such species are foreseen, sufficient measures will be implemented to avoid the impact
EN16	Total direct and indirect greenhouse gas emissions by weight.	HSE accounting, Environmental data	Full
EN17	Other relevant indirect greenhouse gas emissions by weight.		Not reported	Main contributors to greenhouse emissions from our business is direct emissions of CO2 and methane. Indirect GHG emissions are neglectable.
EN18	Initiatives to reduce greenhouse gas emissions and reductions achieved.	CCS - our history	Full
EN19	Emissions of ozone-depleting substances by weight.		Not reported	The remaining use of freon (ozon depleting substance) is as cooling component in closed systems. Until 2015 we are under govt. permit to use recircled HKFK (ozon-depleting) from vendor, legislation carved out to stop new and future production of HKFK. We do not currently have any internal plans to speed up the process to implement other solutions."'
EN20	NOx, SOx and other significant air emissions by type and weight.	HSE accounting, Environmental data	Partial	Sox and VOC only from Norwegian Continental shelf and large land-based facilities.
EN21	Total water discharge by quality and destination.	Environmental data	Full
EN22	Total weight of waste by type and disposal method.	HSE accounting, Environmental data	Full
EN23	Total number and volume of significant spills.	HSE accounting, Environmental data; Fines, sanctions and accidents; HSE performance indicators	Full
EN24	Weight of transported, imported, exported or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III and VIII and percentage of transported waste shipped internationally.		N/A	Import or export of hazardous waste is not relevant to our main stream operations
EN25	Identity, size, protected status and biodiversity value of water bodies and related habitats significantly affected by the reporting organisation's discharges of water and runoff.	Biodiversity	Full
EN26	Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.	Articles: CCS -Our history; Biofuels - addressing the challenges; Second generation biofuels	Full
EN27	Percentage of products sold and their packaging materials that are reclaimed by category. (Core)		Partial	Statoil ASA is selling gross volume of products in bulk or directly into customers' car, hence packing material is not an issue at corporate level. For non-fuel products there are several initiatives at national levels to recycle used materials. For example Statoil Norge AS is partner in Grønt Punkt Norge AS. Grønt Punkt Norge is the system established by the business community in response to the authorities' requirement that used packaging is recovered and recycled. Our main task is to ensure that the business community participates in the financing of the recovery and recycling of used packaging. We pay Plastretur AS and Norsk Resy AS to receive and recycle packing materials collected at our service stations in Norway. Hence, it is impossible to submit numbers at a company level, only at national subsidiary level.
EN28	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.	Articles: Fines, sanctions and accidents, HSE accounting	Full
EN29	Significant environmental impacts of transporting products and other goods and materials used for the organisation's operations, and transporting members of the workforce.		Not reported
EN30	Total environmental protection expenditures and investments by type.		Not reported	Environmental expenditures are integrated in our business decisions and cannot be separated as isolated investments.

Social - Society

G3	Description	References	Extent	Comments
SO1	Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. (Core)	Articles: Managing our impacts; integrated impact assessments; Engaging communities	Partial
SO2	Percentage and total number of business units analyzed for risks related to corruption. (Core)	Article: Ethics and anti-corruption	Full
SO3	Percentage of employees trained in organization's anti-corruption policies and procedures. (Core)	Article: Ethics and anti-corruption	Full
SO4	Actions taken in response to incidents of corruption. (Core)	Article: Ethics and anti-corruption; Horton case closed	Full
SO5	Public policy positions and participation in public policy development and lobbying. (Core)	Articles: CEO Letter; Northern trailblazer; Outward bound	Partial
SO6	Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. (Additional)	Ethics Code of Conduct	Full	Statoil does not support individual political parties or individual politicians.
SO7	Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. (Additional)		Full	No legal actions againgst us in this field
SO8	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. (Core)	Articles: Fines and sanctions - Safety	Full	Awaiting inputs from CFO LEG

Social - Human Rights

G3	Description	References	Extent	Comments
HR1	Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. (Core)	Integrating respect for human rights in our operations; Integrated impact assessments; Integrity due diligence	Full	Our integrity due diligence procedures involve screening of integrity risks and human rights reputation of all new business relationships
HR2	Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. (Core)	Integrating respect for human rights in our operations; Working with our suppliers; Integrity due diligence	Partial	Our integrity due diligence procedures involve screening of integrity risks and human rights reputation of all new business relationships, including suppliers and contractors
HR3	Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. (Additional)	Human rights training	Partial
HR4	Total number of incidents of discrimination and actions taken. (Core)		Not reported	No such incidents are reported. We do not report on this indicator due to the difficulty in collecting and reporting accurately on this information. However, incidents of discrimination are raised through various channels - e.g. Ethics Helpline, Human Resources, trade unions, and line management. When potential incidents are uncovered, these are investigated and, if confirmed, we take steps to eliminate such practices.
HR5	Operations identified in which the right to exercise freedom of association or collective bargaining may be at significant risk, and actions taken to support these rights. (Core)		Full	No related incidents have been reported to the anonymous Ethics Helpline, human resources department or trade unions in 2009.
HR6	Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. (Core)		Full	We perform due dilligence as part of our entry into countries and projects in order to avoid i.e. child labour. No related incidents have been reported to the anonymous Ethics Helpline, human resources department or trade unions in 2009
HR7	Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. (Core)		Full	We perform due dilligence as part of our entry into countries and projects in order to avoid i.e. forced or compulsory labour. No related incidents have been reported to the anonymous Ethics Helpline, human resources department or trade unions in 2009
HR8	Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations. (Additional)	Security and human rights	Full
HR9	Total number of incidents of violations involving rights of indigenous people and actions taken. (Additional)		Full	No related incidents have been reported to the anonymous Ethics Helpline, human resources department or trade unions in 2009.

Social - Labour Practises

G3	Description	References	Extent	Comments
LA1	Total workforce by employment type, employment contract and region	Article: Employees in Statoil	Full	Statistics regarding employment contract (full time or part time employees) is current ly not applicaple outside Norway
LA2	Total number and rate of employee turnover by age group, gender and region	Article: Employees in Statoil	Full	Turnover rates are presented by gender and age groups in Statoil ASA. Turnover by region and turnover by gender and age groups is currently not applicaple outside Norway
LA3	Benefits provided to full time employees that are not provided temporary or part time employees, by major operations		N/A	Statoil does not differentiate between permanent full time and permanent part time employees in terms of compensations
LA4	Percentage of employees covered by collective bargaining agreements	Article: Employee and industrial relations	Full	Statoil recognise the right to unionise. Ref agreement with ICEM. Link: http://www.icem.org/index.php?id=107&la=EN&doc=1219.
LA5	Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements	Article: Employee and industrial relations	Partial	Operational changes are communicated to those concerned as early as possible and minimum notice periods are governed by Statoil internal policy, collective bargaining agreements, national legislation and EU/EEA directives (Work Councils/ European WorksCouncils).
LA6	Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advice on occupational health and safety programs	Article: Employee and industrial relations	Partial	"In Statoil ASA, all employees are represented in formal joint management- worker health and safety committees. Legal requirements is followed in all countries. Examples of Work Environment Committees exceeding legal requirements. Also covered in national and local union agreements. Use of safety delegats widely implemented."
LA7	Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region.	Article: HSE accounting 2009, HSE performance indicator	Full	WRI is integrated into SIF (Red 1&2)
LA8	Education, training, counceling, prevention and risk-control programs in place to assist workforce members, their families or community members regarding serious diseases.	Article: Health and the workplace	Full
LA9	Health and safety topics covered in formal agreements with trade unions.	Article: Employee and industrial relations	Partial	Also covered in national and local union agreements. Use of safety delegats widely implemented.
LA10	Average hours of training per year per employee by employee category	Article: Development and deployment	Partial	The human resource system in Statoil operates with course participation days. Average participation days per employee category is currently not applicaple in Statoil's human resource system
LA11	Programs for skilled management and lifelong learning to support the continued employability and assist them in managing career endings	Article: Development and deployment	Partial	Covered by different programs, individual needs discussed in "People@Statoil process. A special "Senior Policy" is defined in parent company.
LA12	Percentage of employees receiving regular performance and career development reviews.	Articles: Development and deployment and Organisational capabilities	Full	All employees have annual performance review. IT solution for the "People@Statoil" process are implemented in subsidiaries.
LA13	Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.	Article: Employees in Statoil and equal oppurtunities	Full	Reporting on minority Groups is prohibited by Norwegian legislation, reporting on age groups is prohibited by U.S legislation.
LA14	Ratio of basic salary of men to women by employee category	Article: Performance and reward	Full	Statistics apply to Statoil ASA, and is currently not applicaple outside Norway

Social - Product Responsibility

G3	Description	References	Extent	Comments
PR1	Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. (core)	Article: Our Products	Partial	The section for Our products only deals with our products sold to private customers.
PR2	Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. (additional)		Partial	Reports from Sweden and Denmark indicate no incidents of such non-compliance.
PR3	Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. (core)	Article: Our Products	Full
PR4	Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.(additional)		Partial	During 2009 there has been 102 contaminations according to our reporting tool.
PR5	Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. (addtional)	Stakeholder engagement	Partial
PR6	Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.(core)	Article: About Statoil	Full	We are following Norwegian and local law and we allways obtain internal juridical approval before we enter into a sponsorship or before we start running a advertising campaign.
PR7	Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. (additional)		Not reported
PR8	Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. (additional)		Full	Nothing to report
PR9	Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. (core)	"HSE accounting and articles: Fines, sanction and accident"	Full	"We were fined NOK 25 million on the 18th of December 2009 by The Public Procecuters in Rogaland in connection with an incident that took place on the 12th of December 2007. A ruptured loading hose on Statfjord A led to 4,400 cubic meters of crude oil being pumped into sea. Statoil E&R has received fines at a total of 0,1 million related to approximately twenty minor issues related to e.g. food safety, handling of liquid fuel and transportation of dangerous goods."